About this policy
This policy explains how Sparkle Commercial Cleaning handles personal information collected through this website. We aim to handle it in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). We may update this policy from time to time, and the current version will always be on this page.
What we collect
When you send an enquiry through our website we collect the details you enter: your name, phone number, email address, the service you are interested in and your message. We also record which page the enquiry came from. If you call or email us, we keep the details you give us so we can respond.
How we use it
We use your information to respond to your enquiry, prepare a quote, provide our services and keep records of our dealings with you. We will not add you to marketing lists unless you agree, and you can ask us to stop contacting you at any time.
Who sees it
Enquiries from our website are emailed to our team and copied to the provider that manages our website and marketing, so that they can make sure enquiries are received and the form is working. We do not sell or rent your personal information. We only share it with others where it is needed to provide a service you asked for, or where the law requires it.
Cookies and analytics
This website uses Google Tag Manager and Google Analytics to understand how visitors use the site, including how many people submit the quote form. These tools use cookies and similar technologies and collect usage data such as pages viewed and approximate location. You can block or delete cookies through your browser settings, although some parts of the site may then work differently.
Storing and protecting your information
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Email and analytics services we use may store data on servers outside Australia.
Links to other websites
Our website links to other websites, such as our Google listing and the sources cited in our guides. Those websites have their own privacy practices, and we are not responsible for them.
Access, correction and complaints
You can ask for a copy of the personal information we hold about you, or ask us to correct it. If you have a concern about how we have handled your information, contact us on 0403 603 208 or at commercialsparkle@gmail.com, or write to us at 5 Wilsley St, Gosnells WA 6110. We will respond within a reasonable time. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.